Reviews

"Thank you, Fahd, for your 5-star review! We're so glad you had a great experience with our team. Michelle truly goes above and beyond to provide excellent customer service, and we're lucky to have her! We appreciate your trust in Jacob Ayubi State Farm Insurance Agency here in Ashburn, VA, and look forward to helping you with your insurance needs for years to come!"

"Tyrone, thank you so much for this incredible review and for being with us for three years! It's hard to believe how far back we go since high school! 😄

I'm especially happy to hear that even after adding new vehicles, you're still pleased with our service and rates. Helping you and your wife find better auto and homeowners insurance coverage while saving over $1,200 a year was a great way to start our relationship as customers!

I'll be sure to share your kind words with Michelle. She works hard to make insurance easy and provide the responsive service our customers deserve.

We truly appreciate you and your family being part of the Jacob Ayubi State Farm Insurance Agency here in Ashburn, VA. Here's to many more years, my friend!"

"Mohammed, thank you so much for your five-star review! We're glad our team made your insurance experience easy and smooth. At Jacob Ayubi State Farm Agency in Ashburn, VA, we take pride in providing friendly, professional service and helping our customers find the right coverage at a great value. We truly appreciate your recommendation and look forward to being here whenever you need us!


Jacob Ayubi
State Farm Insurance Agent"

"Chakri, thank you so much for your wonderful five-star review! Michelle will be thrilled to hear your kind words. She truly cares about our customers, and we're lucky to have her on our team. At Jacob Ayubi State Farm Agency in Ashburn, VA, we work hard to make insurance easy, stress-free, and personal. I'm glad Michelle continues to deliver that experience for you. We sincerely appreciate your loyalty, recommendation, and the opportunity to take care of your insurance needs!


Jacob Ayubi
State Farm Insurance Agent"

"Duane, thank you so much for your loyalty and for taking the time to recognize Michelle and our team! Being with State Farm for 45 years is incredible, and we're honored that you've trusted our Ashburn agency for the past four. Michelle works hard to make sure our customers receive knowledgeable, responsive, and personalized service, and I know she'll appreciate your kind words. We're grateful to have you as part of our State Farm family and look forward to taking care of you for many more years!


Jacob Ayubi
State Farm Insurance Agent"

"Sam, thank you so much for this incredible five-star review and for recommending our State Farm agency in Ashburn, Virginia! It means a lot to hear that you appreciate our responsiveness, professionalism, and personal approach. Whether we're helping families with auto, homeowners, or life insurance, our goal is always to make the process simple, provide clear guidance, and help our customers feel confident in their coverage decisions. We're grateful for your support and look forward to being here whenever you need us!


Jacob Ayubi
State Farm Insurance Agent"

"Joseph, thank you so much for updating your review and sharing your experience! We truly appreciate your loyalty to State Farm for over 20 years, and we're thrilled that we could help you bundle your home and auto insurance at a great rate!

I'm especially glad our team was there for you after your accident, helping coordinate the claims process, rental car arrangements, and vehicle repairs. That's when having a local insurance agency you can count on really matters.

I'll be sure to share your kind words with Michelle. She goes above and beyond for our customers, even after regular business hours!

Thank you for choosing Jacob Ayubi State Farm Insurance Agency here in Ashburn, VA. We're grateful to have you as part of our agency family, Joseph, and we're always just a phone call away!"

"Thank you so much, Filomena! We truly appreciate your kind words and five-star review. I’m glad you had such a positive experience with our team and felt welcomed and valued. Thank you for trusting our State Farm office in Ashburn with your homeowners insurance and for recommending us to others!"

"Lucas, thank you for the 5-star review! We really appreciate you highlighting how responsive and easy to reach our team is. Providing helpful, personal service is very important to everyone here at the Jacob Ayubi State Farm Insurance Agency in Ashburn. Thank you for choosing our team for your insurance needs!
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"Duane, we're sorry to hear that you're disappointed with State Farm's decision, and we understand your frustration.

However, we do want to clarify an important point for anyone reading your review. The nonrenewal letter you posted here identifies several issues beyond roadside assistance, including an accident, multiple speeding tickets for driving more than 20 mph over the speed limit, a cell phone violation, and several towing claims.

We believe it's important that anyone reading your review understands that roadside assistance was not the only issue identified in the letter you shared.

We also want to make it clear that **our local agency does not cancel or nonrenew customers' policies. These decisions are made at the corporate level by State Farm's underwriting department, not by our office.** As your local agent, our role is to assist, support, and advocate for our customers, but we do not have the authority to make or override these decisions.

Out of respect for your privacy, we won't discuss any additional details of your insurance history publicly beyond what you shared.

Our office has attempted to reach you directly, and we remain available to discuss your concerns and help you better understand the decision.

We appreciate the opportunity to have served you and wish you the best moving forward."

"Simran, thank you so much for the 5-star review and recommendation! Michelle and I are happy we could answer your questions and make getting insurance for the first time a little easier. We know insurance can feel overwhelming when you’re new to it, so being patient, helpful, and available to explain your options is important to our team. Thank you for choosing the Jacob Ayubi State Farm Insurance Agency in Ashburn!
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"Shannon, thank you for being with us since 2016 and for such a wonderful 5-star review! It means a lot to hear that our team has been there for you over the years, especially during storms and when you’ve needed help with a claim. We work hard to be responsive, easy to reach, and quick when our customers need us most. Thank you for continuing to choose the Jacob Ayubi State Farm Insurance Agency in Ashburn!
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"Brian, thank you so much for the great review and for choosing the Jacob Ayubi State Farm Agency! We’re glad we could help with your car insurance while providing the fast, responsive service our team works hard to deliver. We truly appreciate having you as a customer and are always here whenever you need us here in Ashburn, Virginia!
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"Areti, thank you so much for the amazing review and recommendation! We’re grateful you chose the Jacob Ayubi State Farm Agency for your insurance needs. Our team works hard to provide fast, friendly, knowledgeable service and clear guidance. We truly appreciate your business and are proud to serve you from our State Farm office here in Ashburn, Virginia!
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"Nelly, thank you so much for being with the Jacob Ayubi State Farm Agency for more than 15 years! Your continued support means a great deal to our entire team. We’re proud to provide professional, attentive, and responsive insurance service to our customers in Ashburn and throughout Northern Virginia. Thank you for your recommendation and for trusting our State Farm agency all these years!
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"Mali, thank you for the 5-star review! We’re glad you’ve found our team helpful and responsive. We appreciate you choosing the Jacob Ayubi State Farm Agency for your insurance needs here in Ashburn, Virginia!
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"Victor, thank you for the fantastic review! We’re glad you chose the Jacob Ayubi State Farm Agency for your auto, renters, and personal umbrella insurance. Being responsive, reviewing coverage carefully, and paying attention to the details are extremely important to our team. We appreciate your business and are happy to have you with our State Farm agency in Ashburn, Virginia!
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"Thank you so much for the wonderful review! Michelle is an incredible part of our team, and I love hearing that she made everything easy and seamless for you. We know insurance needs can sometimes come up at the last minute, so being responsive and getting things right is extremely important to us. Thank you for trusting our office with your vehicle insurance and for taking the time to recognize Michelle. We truly appreciate you!"

"Thank you for sharing your experience, Maggie! It's great to hear that you found our quotes competitive and that the setup process went smoothly. Welcome to the Jacob Ayubi State Farm Insurance Agency!"

"Thank you, Bruce! We’re so glad Michelle was able to make your transition to Virginia and switching your insurance a smooth experience. Moving comes with enough to worry about, so we appreciate you trusting our team to help with your insurance along the way. Welcome to Virginia, and thank you for the five-star review!"

"Masoud, thank you for the incredible review and recommendation! We’re so glad the Jacob Ayubi State Farm Agency could help you find the right homeowners insurance coverage for your needs and budget. Our team believes in taking the time to explain coverage, deductibles, and options clearly while making the process as easy as possible. We truly appreciate you choosing our State Farm agency in Ashburn, Virginia, and we’re grateful to have you as a customer!
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"Marie, thank you so much for the kind review and for continuing to trust our State Farm office with your insurance needs! We’re so happy to hear that Michelle has been there for you and has made your move to the DMV area a little easier. We’re very lucky to have her on our team! Thank you again for your support, Ms. Howard — we truly appreciate you!
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"Stan, thank you so much for the wonderful review and recommendation! We’re thrilled to hear that you had such a smooth experience and that our team made everything clear and easy to understand. Making sure our customers feel confident in their coverage and know we’re always here when they need us is incredibly important to us. We truly appreciate you trusting our State Farm office with your auto and property insurance!
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"Thank you, Hafez! We’re so glad Michelle took the time to answer your questions and make the process easy and informative. Providing helpful, personalized service is very important to our team at Jacob Ayubi State Farm in Ashburn, VA. We truly appreciate your 5-star review and choosing our office for your insurance needs!"

"Thank you so much, Haley! We truly appreciate your kind words and your continued confidence in the Jacob Ayubi State Farm team in Ashburn, VA. It’s been a pleasure helping your family along the way, from adding a new vehicle to helping with insurance for your first home. Congratulations on such an exciting milestone! We’re grateful for your 5-star review and look forward to being here whenever you need us."