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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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filomena daveiga

October 4, 2026

5  out of  5
rating by filomena daveiga
"I had a wonderful experience with Jacob Ayubi’s State Farm office for my homeowners insurance. I was treated with kindness, respect, and professionalism, and I truly appreciated the welcoming service. It means a lot to feel valued as a customer. Thank you for such a positive experience! I highly recommend this office to anyone looking for homeowners insurance."
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Lucas Austin

October 1, 2026

5  out of  5
rating by Lucas Austin
"Has been very responsive and understanding."
We responded:
"Lucas, thank you for the 5-star review! We really appreciate you highlighting how responsive and easy to reach our team is. Providing helpful, personal service is very important to everyone here at the Jacob Ayubi State Farm Insurance Agency in Ashburn. Thank you for choosing our team for your insurance needs!
"
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DUANE BRAGG

October 1, 2026

1  out of  5
rating by DUANE BRAGG
"My experience with State Farm and agent Jacob Ayubi was extremely disappointing. After
maintaining coverage, my policy was ultimately dropped because of incidents dating back to 2022
and 2023.
What concerns me most is the way roadside assistance can potentially affect a customer
insurance history. Roadside assistance is promoted as a benefit customers can depend on when
they need help, yet using that service may still have consequences when the company evaluates
whether to continue your coverage.
In my experience, the relationship felt less focused on customer loyalty and more focused on
whether continuing the policy was financially beneficial to the company. When that changed, so did
my coverage.
I believe customers deserve transparency about exactly what can be used against them when
renewal decisions are made. Based on my personal experience, I cannot recommend State Farm or
this agency. Anyone considering coverage should ask detailed questions about roadside assistance,
prior incidents, cancellations, and non-renewal policies before committing."
We responded:
"Duane,

I’m sorry you’re disappointed with the outcome, and I understand why receiving a non-renewal notice would be frustrating.

I do want to clarify that my agency does not make underwriting or non-renewal decisions. Those decisions are made by State Farm after reviewing a number of factors.

The image included with your review shows only a portion of the notice, and the complete notice lists additional information regarding the decision. Out of respect for your privacy, I won’t discuss those details publicly.

I have personally reached out to you, and members of my office have also attempted to contact you, but unfortunately we have not been able to reach you. We remain available and would be happy to speak with you directly about the complete notice or answer any questions you may have. Thank you.

Jacob Ayubi
State Farm Insurance Agent"
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Simran Kaur

September 30, 2026

5  out of  5
rating by Simran Kaur
"Jacob and Michelle have both been helpful and patient with answering all my questions. I definitely recommend them as a first-time insurance holder!"
We responded:
"Simran, thank you so much for the 5-star review and recommendation! Michelle and I are happy we could answer your questions and make getting insurance for the first time a little easier. We know insurance can feel overwhelming when you’re new to it, so being patient, helpful, and available to explain your options is important to our team. Thank you for choosing the Jacob Ayubi State Farm Insurance Agency in Ashburn!
"
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Shannon Batts

September 30, 2026

5  out of  5
rating by Shannon Batts
"I have had this insurance since 2016 . They are responsible and they check up on you in storms to make sure everyone is ok. Great all around. Always check them out first."
We responded:
"Shannon, thank you for being with us since 2016 and for such a wonderful 5-star review! It means a lot to hear that our team has been there for you over the years, especially during storms and when you’ve needed help with a claim. We work hard to be responsive, easy to reach, and quick when our customers need us most. Thank you for continuing to choose the Jacob Ayubi State Farm Insurance Agency in Ashburn!
"
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Brian Samuel

September 25, 2026

5  out of  5
rating by Brian Samuel
"I switched to Jacob Ayubi State Farm Agency when my other car insurance company's rates were getting excessive. They were able to provide the same coverage for less. The real big difference is how amazing their service is. Not only do I get answers/help within 24 hours, I get it within hours (sometimes even immediately). They really are top notch when it comes to service."
We responded:
"Brian, thank you so much for the great review and for choosing the Jacob Ayubi State Farm Agency! We’re glad we could help with your car insurance while providing the fast, responsive service our team works hard to deliver. We truly appreciate having you as a customer and are always here whenever you need us here in Ashburn, Virginia!
"
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Areti Gourzis

September 24, 2026

5  out of  5
rating by Areti Gourzis
"Jacob Ayubi State Farm Agency is hands down the best insurance firm I've ever worked with. They are fast and friendly and knowledgeable. There rates are very reasonable - they don't try to gouge you. I highly recommend them."
We responded:
"Areti, thank you so much for the amazing review and recommendation! We’re grateful you chose the Jacob Ayubi State Farm Agency for your insurance needs. Our team works hard to provide fast, friendly, knowledgeable service and clear guidance. We truly appreciate your business and are proud to serve you from our State Farm office here in Ashburn, Virginia!
"
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Nelly Bernal

September 22, 2026

5  out of  5
rating by Nelly Bernal
"I highly recommend the Jacob Ayubi State Farm Agency. I have been with them for more than 15 years and have always been very satisfied with their service. They are professional, attentive, and always there when you need them. Thank you for everything and for always being there for your customers!"
We responded:
"Nelly, thank you so much for being with the Jacob Ayubi State Farm Agency for more than 15 years! Your continued support means a great deal to our entire team. We’re proud to provide professional, attentive, and responsive insurance service to our customers in Ashburn and throughout Northern Virginia. Thank you for your recommendation and for trusting our State Farm agency all these years!
"
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Mali Doles

September 21, 2026

5  out of  5
rating by Mali Doles
"Very helpful and super responsive. Thanks Jacob Ayubi State Farm Agency!"
We responded:
"Mali, thank you for the 5-star review! We’re glad you’ve found our team helpful and responsive. We appreciate you choosing the Jacob Ayubi State Farm Agency for your insurance needs here in Ashburn, Virginia!
"
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Victor Chang

September 21, 2026

5  out of  5
rating by Victor Chang
"I was looking to replace my insurance agency because of inattentive review of my current coverage and poor response time to my questions. Found the Jacob Ayubi Insurance Agency very responsive and attentive to every detail. Bought a comprehensive auto, renter's, and personal umbrella bundle from them. Staff was very easy to deal with!"
We responded:
"Victor, thank you for the fantastic review! We’re glad you chose the Jacob Ayubi State Farm Agency for your auto, renters, and personal umbrella insurance. Being responsive, reviewing coverage carefully, and paying attention to the details are extremely important to our team. We appreciate your business and are happy to have you with our State Farm agency in Ashburn, Virginia!
"
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MG

September 18, 2026

5  out of  5
rating by MG
"I had a fantastic experience working with Michelle for my insurance needs. She is incredibly knowledgeable and makes the entire process seamless. I especially appreciate how responsive, patient, and easy to communicate with she is. Even when I had multiple last-minute coverage requests, Michelle handled them with impressive speed and flawless accuracy, consistently going above and beyond. I highly recommend her office to anyone looking for a reliable agent!"
We responded:
"Thank you so much for the wonderful review! Michelle is an incredible part of our team, and I love hearing that she made everything easy and seamless for you. We know insurance needs can sometimes come up at the last minute, so being responsive and getting things right is extremely important to us. Thank you for trusting our office with your vehicle insurance and for taking the time to recognize Michelle. We truly appreciate you!"
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Maggie Miller

September 14, 2026

5  out of  5
rating by Maggie Miller
"Updated as of September 2026: Still 5 stars. I love that I am able to easily email their staff vs submitting questions over a portal or phone calls. They reply super fast and have changed my policies for me a bunch. I also appreciate the good deals for bundling auto and homeowner insurance.

I switched to State Farm for auto and homeowners insurance after their quotes beat any other company by a mile. I haven't had to actively use my new insurance policies yet but the process to get it set up was good and everyone who works there is nice. The only thing I wish is that they had some sort of an online calculator to play around with different policy feature to see pricing. They do it via email and on the phone. But, for the cost savings it's all good."
We responded:
"Thank you for sharing your experience, Maggie! It's great to hear that you found our quotes competitive and that the setup process went smoothly. Welcome to the Jacob Ayubi State Farm Insurance Agency!"
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Bruce Kintz

September 13, 2026

5  out of  5
rating by Bruce Kintz
"Michelle has been very helpful in transitioning our insurance and moving to Virginia. Much appreciated!!!"
We responded:
"Thank you, Bruce! We’re so glad Michelle was able to make your transition to Virginia and switching your insurance a smooth experience. Moving comes with enough to worry about, so we appreciate you trusting our team to help with your insurance along the way. Welcome to Virginia, and thank you for the five-star review!"
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MASOUD SHAMS

September 10, 2026

5  out of  5
rating by MASOUD SHAMS
"Working with the Jacob Ayubi State Farm Agency was a great experience from start to finish. I was shopping around for homeowners insurance and they took the time to walk me through every detail of the policy, answer all of my questions, and make sure I understood exactly what I was getting. They were responsive, patient, and never pushy.

What stood out most was their willingness to adjust the policy and re-quote it several times until it fit my needs and budget perfectly. They were transparent about coverage, deductibles, and pricing, and made a process that can feel overwhelming genuinely easy. I ended up with better coverage at a significantly lower rate than my previous carrier.

Highly recommend the Jacob Ayubi State Farm Agency to anyone looking for honest, knowledgeable, and friendly insurance service. Thank you for taking such good care of me!"
We responded:
"Masoud, thank you for the incredible review and recommendation! We’re so glad the Jacob Ayubi State Farm Agency could help you find the right homeowners insurance coverage for your needs and budget. Our team believes in taking the time to explain coverage, deductibles, and options clearly while making the process as easy as possible. We truly appreciate you choosing our State Farm agency in Ashburn, Virginia, and we’re grateful to have you as a customer!
"
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Marie

September 9, 2026

5  out of  5
rating by Marie
"I’ve been with State Farm for a number of years. Upon relocating to the DMV, I began working with Michelle for my insurance needs. She always been efficient and professional when I needed to make changes. Thanks Michele for all you do! Ms. Howard"
We responded:
"Marie, thank you so much for the kind review and for continuing to trust our State Farm office with your insurance needs! We’re so happy to hear that Michelle has been there for you and has made your move to the DMV area a little easier. We’re very lucky to have her on our team! Thank you again for your support, Ms. Howard — we truly appreciate you!
"
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Stan Kisiev

September 2, 2026

5  out of  5
rating by Stan Kisiev
"I’ve had an excellent experience with this insurance company! The process was smooth from start to finish, and everything was explained clearly. The customer service is outstanding—friendly, professional, and always ready to help with any questions I had. I feel confident knowing my coverage is reliable and tailored to my needs. Highly satisfied and would definitely recommend them to anyone looking for great insurance!"
We responded:
"Stan, thank you so much for the wonderful review and recommendation! We’re thrilled to hear that you had such a smooth experience and that our team made everything clear and easy to understand. Making sure our customers feel confident in their coverage and know we’re always here when they need us is incredibly important to us. We truly appreciate you trusting our State Farm office with your auto and property insurance!
"
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Hafez Ghorbanpour

August 31, 2026

5  out of  5
rating by Hafez Ghorbanpour
"Michelle did an awesome job, was patient, and provided more than enough information to help me feel secure in my purchase. 👍"
We responded:
"Thank you, Hafez! We’re so glad Michelle took the time to answer your questions and make the process easy and informative. Providing helpful, personalized service is very important to our team at Jacob Ayubi State Farm in Ashburn, VA. We truly appreciate your 5-star review and choosing our office for your insurance needs!"
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Haley Bossart

August 29, 2026

5  out of  5
rating by Haley Bossart
"Working with the Jacob Ayubi State Farm Agency has been nothing short of wonderful. Whether it's adding a new vehicle to our family or purchasing our first home, the entire team consistently goes above and beyond to help us every step of the way."
We responded:
"Thank you so much, Haley! We truly appreciate your kind words and your continued confidence in the Jacob Ayubi State Farm team in Ashburn, VA. It’s been a pleasure helping your family along the way, from adding a new vehicle to helping with insurance for your first home. Congratulations on such an exciting milestone! We’re grateful for your 5-star review and look forward to being here whenever you need us."
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Kyle Witherell

August 28, 2026

5  out of  5
rating by Kyle Witherell
"5/5 Stars — Outstanding Service!
Working with the Jacob Ayubi State Farm Agency to get my vehicles insured was an absolute breeze. From start to finish, the entire team demonstrated exceptional professionalism and genuine kindness.
What impressed me most was how fast and seamless the whole process was—they handled everything efficiently without sacrificing attention to detail. It was completely hassle-free, and they made sure I had the exact coverage I needed in no time at all. If you're looking for an insurance agency that truly respects your time and treats you with top-tier care, I highly recommend Jacob and his team!"
We responded:
"Thank you so much, Kyle! We really appreciate the fantastic review and recommendation. We’re glad our team could make getting your vehicles insured fast, easy, and hassle-free while taking the time to help with the coverage you needed. Providing responsive, personal service is what we strive for at Jacob Ayubi State Farm in Ashburn, VA. Thank you for choosing our team for your auto insurance needs — we’re always here when you need us!"
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Sai Koneru

August 28, 2026

5  out of  5
rating by Sai Koneru
"I’ve had a great experience with Jacob Ayubi State Farm Agency. The team is responsive, knowledgeable, and always takes the time to walk me through my options instead of just pushing a policy on me. Any time I’ve had a question or needed to make a change, they’ve handled it quickly and professionally. Highly recommend if you’re looking for an insurance agency that actually cares about their customers."
We responded:
"Thank you so much, Sai! We truly appreciate your recommendation and kind words about our team. At Jacob Ayubi State Farm in Ashburn, VA, we believe in taking the time to explain insurance options clearly and helping customers make informed decisions about their coverage. We’re glad our team has been responsive whenever you’ve had questions or needed changes. Thank you for choosing our agency for your insurance needs!"
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Ram Reddy

August 27, 2026

5  out of  5
rating by Ram Reddy
"I have used Jacob Ayubi State Farm Insurance Agency from the start of his business. Always very prompt service when I called for help. I have my home. rentals and auto insurances from this agency for several years without any issues. Highly recommend."
We responded:
"Thank you so much, Ram! We truly appreciate your loyalty and recommendation over the years. It means a lot that you’ve chosen Jacob Ayubi State Farm in Ashburn, VA to help with your home, rental property, and auto insurance. Providing prompt, dependable service whenever our customers need us is incredibly important to our team. Thank you for being with us from the beginning — we’re grateful to continue serving you!"
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Yuri

August 27, 2026

5  out of  5
rating by Yuri
"Jacob Ayubi's state farm office has been the best agent and experience I have had having car insurance. You would be well taken care of by them. They have answered and helped me with my needs. I recommend this agency hands down."
We responded:
"Thank you so much, Yuri! We really appreciate the amazing recommendation. We’re glad you’ve had such a positive experience with Jacob Ayubi State Farm in Ashburn, VA and that our team has been there to answer your questions and help with your car insurance needs. Providing responsive, personal service is extremely important to us. Thank you for choosing our agency and for taking the time to share your experience!"
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sidorela sk

August 27, 2026

5  out of  5
rating by sidorela sk
"I’ve had a great experience with Jacob Ayubi State Farm Agency. The team is always professional, helpful, responsive, and easy to work with. They handle every situation with care and always make you feel like a priority. They take the time to answer questions, explain everything clearly, and make sure you feel supported throughout the process. I truly appreciate the excellent customer service and would definitely recommend Jacob Ayubi State Farm Agency to family and friends!"
We responded:
"Sidorela, thank you so much for the wonderful 5-star review and for recommending our agency! We truly appreciate your kind words. Our entire team at Jacob Ayubi State Farm is committed to being responsive, helpful, and making insurance easy to understand. We’re grateful for your trust and are always here whenever you need us!"
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karamat ali

August 26, 2026

5  out of  5
rating by karamat ali
"It’s long time I’ve been working with the State Farm. I am always happy and satisfied to talk with Michelle. She always guide me in the very best and professional way. She’s always helpful and Mr. Jacob is lucky to have Michelle in in his office."
We responded:
"Karamat, thank you so much for your 5-star review and for trusting our State Farm office over the years! We couldn’t agree more about Michelle. She truly cares about our customers and always goes above and beyond to provide helpful, professional service. I am absolutely lucky to have her on our team! Thank you for choosing Jacob Ayubi State Farm for your insurance needs. We truly appreciate you!"
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Carolina Vazquez

August 26, 2026

5  out of  5
rating by Carolina Vazquez
"had such a great experience working with Jacob for my life insurance! He made the entire process easy to understand, answered all of my questions, and took the time to explain my options without ever making me feel pressured. He was professional, knowledgeable, and genuinely helpful throughout the whole process. I would definitely recommend Jacob to anyone looking for life insurance!"
We responded:
"Carolina, thank you so much for the wonderful 5-star review and for trusting me with your life insurance! I believe life insurance is one of the most important conversations we can have, and my goal is always to make the process simple, clear, and comfortable without any pressure. I truly appreciate your recommendation and am grateful you chose Jacob Ayubi State Farm to help protect the people who matter most to you!"